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Cannatel Circle
Your own space at Cannatel: your stays, your benefits, and your card, all in one place.
What it is
Not an account. Your place in the house.
Cannatel Circle is where your relationship with Cannatel lives: before you arrive, while you are here, and after you leave. Your next stay, the ones you have already had, your credits, and your card — always within reach. You get in with your WhatsApp number and a six-digit code. No passwords.
Inside
What you will find in your Circle
Your next stay
The moment you have a booking, the portal puts it front and centre: the dates, how many nights, and how long until you arrive.
Your stays
Upcoming and past, each with its dates, the room, who came with you, and where you booked it.
Your tier and your benefits
Member, Silver, and Gold. Every completed stay counts, and the portal shows you where you stand today and what waits at the next tier.
Your credits
They land on their own when a stay ends. You see your balance and every movement, and you spend them at reception on your next visit.
Your digital card
The code you show at reception, with a bright mode for midday sun and the option to keep it in Google Wallet.
Ideas for your trip
A concierge that suggests what to do with the days you have, always within what the house actually offers. Prices and bookings are settled with the team on WhatsApp.
Your profile
Your name, your number, and the language you would rather we write in. And, if you like, the day and month of your birthday — we have no need for the year.
Your referral code
A personal code to share on WhatsApp, and the list of who joined and who has already stayed.
What is new
The messages the team sends you, gathered in one place. Never a nudge invented to get your attention.
Your bookings
What you have already lived comes in too
If you booked with the same WhatsApp number you use to enter Circle, your stays appear on their own: the ones ahead and the ones behind, with the credits they earned. If you booked with another number, or through a travel agency, write to us and the team links your profile by hand.
You get in with your number
A six-digit code over WhatsApp. There is no password to remember.
Your booking recognises you
The booking travels with your number: when it matches the one on your account, the two link with nothing for you to do.
Your history shows up
Stays, credits, and tier are in plain sight every time you come back.
Cannatel Circle
Your Cannatel Circle is waiting
You get in with your WhatsApp number and a six-digit code. It takes less than a minute.